For ages 21+

Responsible Gambling at bjji — Safe and Secure Betting

bjji believes that enjoyable gaming is only complete when it is enjoyed responsibly. Your protection is our highest priority.

What is Responsible Gambling?

Responsible gambling means treating online casino and betting as a form of entertainment — not as a source of income or a way to solve problems. bjji always wants you to enjoy games consciously, within a planned budget, and for fun.

Countless players across Bangladesh enjoy cricket betting, slot games, and live casino at bjji every day. We want to make sure that experience always remains positive and within control.

Remember: Losses are a natural part of gambling. Always bet within your means and keep in mind that chasing lost money with more bets is never the right decision.

Ensure You Are 21+

bjji is for players aged 21 and above only. Registration or gameplay by underage individuals is strictly prohibited. If someone you know who is a minor attempts to use this platform, please notify our support team immediately.

Important: If you believe someone in your household is using our platform without authorisation, enable password lock and parental controls on your device.

Our Protection Tools

Set Deposit Limits

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and increasing it requires a 7-day waiting period.

Time-Out Feature

Take a time-out of anywhere from 24 hours to 6 weeks at any time. During this period your account will be locked automatically and no betting or deposits will be possible.

Self-Exclusion

If you feel you need a long-term break, choose self-exclusion. You can keep your account fully closed for a period of 6 months up to 5 years.

Gaming History Review

You can view your complete betting history and deposit and withdrawal records from your account at any time. Analyse your own habits and adjust your limits as needed.

24/7 Bengali Support

Our live chat support is available day and night for any concerns you may have. Reach out in Bengali, share your issue — we are with you.

Account Verification

bjji verifies the age and identity of every account. This prevents underage access and ensures the security of the platform.

Deposit Limits and Withdrawal Information

Item Minimum Amount Method
Minimum Deposit ৳100 bKash, Nagad, Rocket, Bank Transfer
Minimum Withdrawal ৳500 bKash, Nagad, Rocket, Bank Transfer
Withdrawal time Usually completed within 5–30 minutes
Wagering Requirement (Bonus) 25x turnover required

As part of responsible gambling, you can set these limits even lower yourself. Contact our support team via live chat to change your settings.

Warning Signs of Problem Gambling

If you notice the following signs in yourself, betting may be becoming a problem for you. It is important to act quickly in this situation.

  • Repeatedly placing larger bets to try to recover lost money
  • Hiding your betting from family or friends
  • Continuing to play beyond your budget or limits
  • Betting instead of focusing on sleep, work, or studies
  • Feeling restless or anxious when not betting
  • Spending money meant for food, family, or essential expenses on betting
  • Repeatedly failing to stop betting despite trying

You are not alone. Problem gambling is a recognised condition and there is help available. The sooner you seek support, the sooner you can return to a normal life.

If any of the signs above apply to you, take the following steps now:

  • Contact the bjji support team via live chat and activate self-exclusion
  • Immediately lower the deposit limit on your account
  • Tell a family member or someone you trust about the problem
  • Seek professional mental health support if needed

How Self-Exclusion and Time-Out Work

Time-Out

Choose a time-out of 24 hours to 6 weeks for a temporary break. During this time no betting or deposits are possible on your account. Once the time-out ends, your account is reactivated automatically. Contact the support team to activate a time-out.

Self-Exclusion

Choose self-exclusion for a long-term break — from 6 months up to a maximum of 5 years. During this period the account will be completely inactive and cannot be reactivated before the period ends. To activate self-exclusion, email [email protected] or contact us via live chat.

Warning: Once a self-exclusion request is submitted it cannot be reversed. Your account cannot be recovered before the chosen period ends. This is designed entirely for your own protection.

Contact Us for Help

Live Chat

Our Bengali-speaking support team is available 24 hours a day, 7 days a week via live chat. Get immediate help activating any responsible gambling tool.

Email Support

Email us for self-exclusion or any urgent request. We will respond promptly.
[email protected]

Read the FAQ

Find answers to common questions about responsible gambling tools, setting limits, and account controls on our FAQ page.

Frequently Asked Questions

You can set deposit limits directly from your account settings. For time-out or self-exclusion, contact our 24/7 live chat support or send an email to [email protected]. These requests are usually processed immediately.

A time-out is a temporary break — from 24 hours up to 6 weeks. Once the period ends, your account is reactivated automatically. Self-exclusion is a long-term decision — from 6 months up to 5 years — and once activated, it cannot be cancelled before the chosen period ends.

Decreasing a deposit limit takes effect immediately. However, if you want to increase a limit, there is a mandatory 7-day waiting period. This rule is in place to protect you from spending more than you intend to in a moment of impulse.

bjji is for players aged 21 and above only. Identity verification is mandatory during the registration process. Allowing any underage person to use the platform is completely against our policy.

You can withdraw any balance in your account before self-exclusion takes effect. After you make the request, the support team will guide you through the correct process. Make sure no withdrawable balance remains before exclusion begins.

First, let our support team know via bjji live chat — we are here for you. Then immediately reduce your deposit limit or activate a time-out. If needed, apply for self-exclusion. Also inform a trusted family member, as social support can make a real difference in recovery.

Play Responsibly, Enjoy

Enjoy cricket betting, slots, and live casino in a safe and secure environment at bjji. You set your limits — we respect them.

Play bjji Casino Cricket Betting Slot Games More Questions? See FAQ